Terms and Conditions

1. Definitions

“We”, “our” and “us” refer to The Factory Furniture. “You” refers to the customer shopping through our online store.

2. Legal Binding and Acceptance

By using our website and placing an order, you agree to be legally bound by these terms and conditions, return and cancellation policies. Please read them carefully before purchasing.

3. Changes to Terms

We reserve the right to amend these terms at any time. New orders will be subject to the latest terms posted on our website.

4. Contact

For any inquiries, contact our customer service at 8001160059.

5. Product Information and Availability

  • All information on our website is provided to the best of our ability but may contain errors.
  • Products depend on availability and may be removed from sale at any time.
  • Promotions and prices may differ between stores and the website.

6. Use of Website

Using the website implies agreement to the terms. Please ensure antivirus protection is installed on your device.

7. Security

You are responsible for maintaining the confidentiality of your account credentials.

8. Eligibility

  • You must be 18+ and reside in Saudi Arabia.
  • Products are for personal use only unless stated otherwise.

9. Ordering

Your order constitutes an offer to purchase. You may not modify your order after confirmation without additional charges.

10. Payment

Payment is made at checkout. We are not responsible for installment terms or fees from your bank. Refund timelines depend on your bank.